Performance Insight for VoLTE, Vo5G, VoWiFi, and VoIP

The growing prevalence of Voice over LTE implementations and IP-based voice services amplifies the need for monitoring service quality with a focus on user experience. The primary challenge in this field lies in accurately assessing user experience quality without resorting to subjective evaluations or relying solely on conventional full-reference objective models. Subjective assessments are laborious and resource-intensive, often conducted in an ad-hoc manner, while objective models require a reference source and involve processing voice data that could potentially compromise user privacy.

Voiceye is a call performance analytics system for Voice over LTE/5G/WiFi/IP telephony ecosystems. It features a unique performance measurement engine to assess voice quality for IP-based phone calls in real-time. It performs mutli-point measurements seamlessly integrated within the LTE/5G core and IMS networks, offering comprehensive analytics coverage across all ongoing  VoLTE/5G/VoWiFi/VoIP calls traversing the monitored network links. Through the introduction of tailored performance KPIs, Voiceye empowers the system to elucidate the temporal dynamics of the service, providing invaluable insights from the vantage point of the voice application. 

Key system features

• Augmented Visualization of Call Quality
• Real-time Performance Measurement for all ongoing calls
• Detecting SIP/RTP/RTCP in various protocol embeddings
• Correlating SIP messages and RTP media flows
• Codec performance analytics
• Filtering Top-N lowest quality calls
• Web-based queries to the analytics database
• Root Cause Analysis: 5-level Deep Insight
• Automatic alerting on qualtiy degradations
• Detecting large scale quality problems
• Historical Status Reporting
• Current State Reporting
• Scalable Performance

More details

For further information contact us at info@ixsson.com

Evaluation version of Voiceye Analytics is available upon request.